Privacy Policy

 

This Privacy Policy explains how CosmisWorld ("we," "us," "our") collects, uses, and protects your personal information when you visit or make a purchase from cosmisworld.com (the "Site").

1. Information We Collect

When you visit the Site, we automatically collect certain information about your device, including your web browser, IP address, time zone, and some of the cookies installed on your device. We refer to this as "Device Information."

When you make a purchase or attempt to make a purchase, we collect certain information from you, including your name, billing address, shipping address, payment information (including credit card numbers), email address, and phone number. We refer to this as "Order Information."

We also collect information you provide when you contact us, sign up for updates, or create an account, such as your name, email address, and any message content.

2. How We Use Your Information

We use Order Information to:

  • Fulfil orders placed through the Site, including processing payment, arranging shipping, and providing invoices or order confirmations
  • Communicate with you about your order
  • Screen orders for potential risk or fraud
  • Provide you with information or advertising relating to our products, when this is in line with your preferences

We use Device Information to help screen for potential risk and fraud, and to improve and optimise the Site.

3. Sharing Your Information

We share your Order Information with third parties who help us provide our services, including:

  • Shopify, which powers our online store — you can read more about how Shopify uses your personal information at shopify.com/legal/privacy
  • Payment processors, to securely process your payment
  • Shipping and logistics partners, to deliver your order

We do not sell your personal information to third parties.

We may also share your information to comply with applicable laws and regulations, respond to a legal request, or protect our rights.

4. Cookies

We use cookies to operate and improve the Site, remember your preferences, and understand how you interact with our products. You can disable cookies through your browser settings, though some parts of the Site may not function properly if you do so.

5. Data Retention

We retain your Order Information for our records unless and until you ask us to delete it, or as required to comply with legal, tax, or accounting obligations.

6. Your Rights

You have the right to access, correct, or request deletion of the personal information we hold about you. To exercise these rights, contact us using the details below.

7. Age Restriction

The Site is not intended for individuals under the age of 18. We do not knowingly collect information from minors.

8. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes to our practices or for legal reasons. We encourage you to review this page periodically.

9. Contact Us

For questions about this Privacy Policy or your personal information, contact us at:

CosmisWorld
H No-423, Pana Kesho 263 Silani Jhajjar, Silani Pana Keso, Jhajjar, Haryana, 124103, India
Email: hello@cosmisworld.com